MCS provides consulting services to nonprofit organizations. We deliver consulting services through ongoing consulting engagements or sector based initiatives:
Consulting Services - Learn about how we can assist your organization.
Collaborative Learning - Participate in peer learning and organizational development.
The Networked Nonprofit - Learn about how the latest technologies can save money and greatly improve service delivery.
Discuss Here: http://www.mcsorg.org/?q=forum/16
ABSTRACT
The attached paper seeks to determine the critical factors that influence the adoption and effective use of technologies within the nonprofit sector. The analysis places a particular emphasis on the role of funders who finance technology adoption and intermediaries who play the role of catalysts, enablers, and educators in the implementation of and subsequent innovation with technology.
Through reviewing the limited academic literature, surveying industry leaders, and performing cross-organizational and cross-regional comparisons, the thesis details policy recommendations for building ecosystems that can help create tech-savvy nonprofits. These critical success factors include a supportive community of foundations, significant diversity of nonprofit and for profit intermediaries, and involvement of senior leadership of nonprofit organizations. While intermediaries play the linchpin role in the networked system, policy recommendations are provided that specify how all actors can contribute to the construction of ecosystems that facilitate adoption, shared learning and effective use of technology in the nonprofit sector.
The study examined the adoption of three technologies (online donations, constituent relationship management [CRM] systems, and Web 2.0 technologies) in Boston, Philadelphia and San Francisco regions. The major finding was that Greater Boston nonprofits lag organizations in Philadelphia and San Francisco in technology adoption. Also, the perceived availability of funding for technology is considerably less in the Boston area than the other regions in the study. Finally, only 13% of Boston area nonprofits surveyed have adopted Web 2.0 technologies.
The research was done as part of my MBA program at MIT Sloan School of Management. We will be producing a white paper and are seeking conversations to discuss the implications of the study with interested parties in the nonprofit sector.
Discuss Here: http://www.mcsorg.org/?q=forum/16
MCS works with funders to create collaborative learning opportunities for the sector. These efforts center on a deep belief that interaction with others is a highly effective approach to learning key leadership and management skills.
Recently, MCS in conjunction with The Barr Foundation and Associated Grants Management provided the following collaborative learning groups:
Next Generation Board Training
An initiative which trained 26 members of the National Black College Alliance over a six month period, with board placement
Next Generation Leadership Group
An intense year long group of six emerging leaders in founder led organizations
Five Star Leadership
Two year long groups of ten Executive Directors
In 2007, MCS will continue these groups and begin:
Three Board Training sessions for Constituent Board Members
Technology and Evaluation Systems for small organizations
MCS created Collaborative Learning Initiatives because working in isolation can be a barrier to an organizations ability to generate the kind of ideas that most nonprofits need to continue on a path toward success. Through Collaborative Learning Initiatives MCS brings nonprofit organizations together to share knowledge and experiences in order learn from each other.
Our efforts have included:
THE COMMONGROUND PROJECT
Conceived and launched through a partnership between MCS, the Massachusetts Department of Public Health, and the United Way of Massachusetts Bay, the CommonGround Project was a comprehensive capacity-building initiative that ran from 1996–1999. The project provided 14 Greater Boston multi-service organizations with a forum to become more flexible, democratic and responsive to their communities. Based in a learning community model where organizations, consultants, and funders approached the process of organizational transformation as co-learners, it gave them an opportunity for open discussion regarding effective ways for reorganizing both internally and across agencies.
Participants were afforded the time and space to reflect on their own management systems while experimenting with successful for-profit management and organizational development practices. Organizations were also able to utilize strategies of community and progressive grassroots political organizations that had already effectively and meaningfully involved constituents.
The 14 participating organizations included:
• Cambridge Economic Opportunity Committee
• Casa Myrna Vasquez
• Centro Presente
• Concilio Hispano de Cambridge
• Ecumenical Social Action Committee
• Federated Dorchester Neighborhood Houses
• Haitian American Public Health Initiative
• JFK Family Service Center
• La Alianza Hispana
• Latino Health Institute
• Mattapan Community Health Center
• Roxbury Multi-Service Center
• Roxbury Youthworks
• Sociedad Latina
The United Way Outcomes Measurement Project
In 1999, MCS worked in conjunction with seven child care agencies affiliated with the United Way to help them evaluate outcomes their programs achieve for the community and make necessary changes to further improve service delivery systems.
Management Training For Grantees of The Boston Foundation and The United Way of Massachusetts Bay
MCS has facilitated specialized, collaborative learning efforts that have included training and networking sessions for grantees of The Boston Foundation during fiscal years 2000 and 2001, and the United Way of Massachusetts Bay during fiscal year 2000.
Since 2002 MCS has worked to enhance the capacity of a cohort of after-school agencies providing services to lower income Boston youth. With funding from the Balfour Foundation and the Nellie Mae Education Foundation, MCS has begun to provide focused services to a cluster of after-school agencies.
• The Balfour Foundation's contribution as part of the Boston for All After-School Partnership is targeted to organizations in the faith-based community that provide services to lower income Boston youth.
• The generouse support of the Nellie Mae Education Foundation has enabled MCS to enhance the capacity of eight after-school agencies in Massachusetts and Rhode Island. Our program includes a combination of individualized technical assistance, peer networking, and collaborative learning workshops and seminars. The ultimate objective is to assist organizations to strengthen their capacities in order to achieve higher program-related outcomes.
MCS sponsors peer learning groups for executive directors of non-profit organizations. These groups provide an informal forum to network with peers and share ideas about best practices for building successful organizations. These groups are led by an experienced consultant who works directly with a group of executive directors over a three to four month period. MCS also holds seminars for board members of non-profit organizations.
If you're interested in participating in the Executive Leadership Network, please contact Maureen Pompeo at (617) 372-9400 x206.
Phase 2
In December of 2003, MCS - in collaboration with the Center to Support Immigrant Organizing - kicked off Phase 2 of the Immigrant and Refugee Leadership Development Initiative. Phase 1, which ran from January 2001 through December 2002, provided consulting and group training to six community-based organizations in Boston led by immigrants and refugees. Phase 2 was developed based on the evaluation and lessons learned from Phase 1. It will run through December of 2005. The Hyams Foundation is the lead funder with support also provided by the Boston Foundation and the State Street Foundation.
The goal of Phase 2 is to develop strong constituent leadership within immigrant-led organizations in order to increase the power of immigrant communities to improve the conditions in which they live. Five organizations in Boston and one in Cambridge will receive technical assistance and funding to support the development and implementation of a constituent leadership development plan, those organizations are:
· Association of Haitian Women
· Brazilian Immigrant Center
· Cape Verdean Community Task Force
· Centro Presente
· Chinese Progressive Association
· City Life/ Vida Urbana
By building the capacity of their constituents to lead, these organizations will enhance their ability to organize for social change, advocate for immigrants, and provide education and services in ways that build power for immigrant communities.
In 2001, MCS launched the Workforce Development Capacity Building Program. In 2002, six community-based organizations were selected to participate in the project that is designed to enhance organizational and programmatic capacity in the area of workforce development over a three-year period. The six organizations are: Asian American Civic Association, Jamaica Plain Neighborhood Development Corporation, La Alianza Hispana in collaboration with Oficina Hispana, Project Place, and the Vietnamese American Civic Association.
The Capacity Building Program is funded by the Rockefeller Foundation, Fleet Charitable Trusts, The Boston Foundation, and the Fireman Charitable Foundation. It is linked with a larger Boston-area initiative of local and national funders seeking to strengthen the effectiveness of community organizations engaged in providing workforce development services, foster workforce development partnerships, and advocacy and public policies in support of workforce development. The program is also part of a national, three-city effort (other sites are located in Fort Worth and Nashville) sponsored by the Rockefeller Foundation.
The MCS Capacity Building Program is designed to assist each organization to build its capacity in order to increase job placement rates, retention and wage progression. Our services to members of the cohort include:
• Organizational and programmatic assessments
• Strategic workplan development
• Identification of resources, including consultants, needed to implement the workplan
• Individualized technical assistance
• Structured training workshops
• Peer to peer networking
• Funding for organizational support and consulting assistance
MCS is participating in the evaluation of the project, which is being conducted by ABT Associates on behalf of the Rockefeller Foundation.
MCS provides a comprehensive set of services to nonprofit organizations, collaborations and funders.
We begin each engagement with a deep discussion of the issues facing the organization and how its leadership hopes to improve its capability to deliver on mission. With the organization’s needs understood, MCS conducts an assessment of how the organization works, of its role in the community, and of its ability to achieve its organizational vision. Typically, an assessment reviews these areas:
The organizational assessment yields a roadmap, a plan for addressing various challenges identified, to guide the organization. Recent client engagements have focused on:
Are Your Ready for a 2.0 World?
Management Consulting Services has engaged in a new strategic technology initiative for the Greater Boston nonprofit community.
The Networked Nonprofit Initiative aims to increase the overall awareness and use of emerging new Internet technologies in order to drive strategies that advance mission and improve effectiveness.
Popularly referred to as Web 2.0, these technologies comprise a whole series of new tools, many low cost or free, that open up new ways of communicating effectively, developing community partnerships, connecting up actors and stake holders on critical issues, encouraging collaborative learning styles.
Our services related to this intiative include:
We provide an outsourced strategic technology management capacity for your organization. Such services include implementing innovations to more effectively address the mission, vendor management, technology implementation project management, and briefings of senior staff on latest technologies and implications for organizations
Please contact Stephen Rockwell, srockwell@mcsorg.org, if you are interested in any of these services.
Know you need an online strategy to develop donors and members, but not sure where to turn?
Do you have a website that has disappointed you in terms of traffic and donations?
The Networked Nonprofit initiative can provide your organization assistance with developing strategies that will ensure a more robust presence on the web. We can also help you manage your online presence on an ongoing basis.
Strategy Development for Online Engagement and Community Building
Ongoing Online Community Management Support
Contact Stephen Rockwell, srockwell@mcsorg.org if you are interested in any these services.
Are you getting what you want out of you website?
Are you having problems being about
Have you heard about new 2.0 technology and not sure what to use?
MCS can help you connect your organizational strategy to your web presence. We can assist you in the following areas:
Contact Stephen Rockwell, srockwell@mcsorg.org, for more information.